Preparation of the South African National Upgrading Support Programme (NUSP)



Approval Date
Actual Completion Date
Proposal Focus
Core Focus
Secondary Cities
Country Type
South Africa
Lesson Learned for Cities Alliance Members and Partners
Given the overlapping mandates of different spheres of government in South Africa with regard to service delivery, active engagement of multiple stakeholders was an important element of preparing the final product and ensuring ownership of the implementing agencies.


The South African Department of Housing seeks the Cities Alliance’s support in scoping the technical assistance, capacity, and institutional reform requirements for the successful design and multi-year roll out of the municipal-led national upgrading programme, to scale-up and mainstream upgrading of informal settlements throughout South Africa.
1) Provide a practical and achievable plan for the design and multi-year roll out of the National Upgrading Support Programme (NUSP);  2) Institutional capability/capacity enhancement of national, provincial and local government to execute settlement upgrading at scale and speed;  3) Bolster and strengthen the capacity and capability of the spheres of government to institutionally and spatially align shelter investment and infrastructure expenditure streams for the purposes of sustainable human settlement development.
1) Interviews and field visits with both key actors in the SA national upgrading programme and the project managers/coordinators overseeing and implementing NUSP pilot-lead projects;  2)Field visits to municipalities and provinces that have well established major upgrading projects and those at an advanced stage of planning or near to implementation;  3) Following field visits, the draft activity plan for NUSP will be the subject of a workshop with key actors leading to finalisation of the proposal.
Expected Impacts and Results
1) The mainstreaming of a continual process of upgrading informal settlements throughout South Africa, in a process driven by accredited local authorities within a clear and consistent national policy framework;  2) Improved institutional framework, better aligned with a strategy of continuous upgrading and consolidation at both scale and requisite speed