(Grant) Scaling up the Barrio Digital (Digital Neighborhood) Program in La Paz, Bolivia



Approval Date
Proposal Focus
Core Focus
Secondary Cities
Country Type


The proposed project will support the development of an ICT-enabled platform for citizen engagement and feedback provision - called Barrio Digital (Digital Neighborhood) - that will be based on customizable open-source software so that it can be easily maintained by the municipality/PBCVin the future. The development and implementation of Barrio Digital will allow citizens to send real-time feedback, grievances and requests for assistance from their cell phones or through the Internet to GAMLP, through an online platform managed by PBCV.
To build a local (user-centric design) platform that can be customized and to implement a communication and engagement strategy in order to identify issues particular to each neighborhood.
Activity 1. Primary studies Previous research / preparatory activities: Previous experiences identified and proposal to Cities Alliance submitted Activity 2. Prospecting • Demand Study Report • Supply Study Report • Visits to prospective social organizations: 2 social partner organizations selected for participation, with agreements signed • Study of lessons learned in previous experiences: Report on lessons learned from previous experiences Activity 3. Model structuring • Hypotheses formulation: Hypotheses mapped • Model Design: Guide to Model with the tools needed for implementation • Articulation with other local actions / programmes: Agreements with local partners signed • Workshops with community organisations: 2 workshops systematised • Institutional workshop for validating model and workgroup: Final model document validated by partners • Public policy design with participation of Ministry of Cities and CAIXA: Public Policy Proposal Activity 4. Proof of Concept • Areas selected • Area 1: Team Selection and Training • Area 1: Carrying out 50 assistances for home repairs • Area 2: Team Selection and Training • Area 2: Carrying out 50 assistances for home repairs • Monitoring and Evaluation: Experience’s evaluation and systematisation documented • Public policy proposal validation before various echelons and councils: Public Policy Proposal validated by policy councils
Expected Impacts and Results
There will be a scaling up of Barrio Digital \to the 136 neighborhoods benefited by the PBCV. As part of the scaling up, PBCV will also be coordinating with the Inter-American Development Bank as a co-financier of the PBCV program. In addition, the municipality will not have to pay any licensing fees for the open-source tools and PBCV staff will be trained to maintain the platform as part of their regular work and using their existing networks, servers and phone to receive citizen feedback.