Cauvery Agamana – Extension of Water Supply and Sanitation Services to the Urban Poor in Bangalore City



Approval Date
Actual Completion Date
Proposal Focus
Core Focus
Secondary Cities
Country Type
Lesson Learned for Cities Alliance Members and Partners


This initiative sets out to demonstrate a mechanism for sustainable service provision to the urban poor at scale through a mutually beneficial partnership between the Bangalore Water Supply and Sewerage Board (BWSSB) utility and slum communities.
1) Provide improved water supply and sanitation services to the urban poor, integrating them with legal customers of BWSSB;  2) Eliminate the reliance on public taps to enhance the revenue of the BWSSB within a rational tariff structure;  3) Enhance the health and living conditions of vulnerable slum residents through improved water and sanitation services; 4) Reduce burden of the work on women and girls in slums and enhance their self-image, social status and potential for educational attainment; and Replicate BWSSB’s mutually beneficial experiences within other utilities in India.
Planning stage:  1) document experience and prepare appropriate dissemination materials;  2) staffing of BWSSB’s Social Development Unit; dialogue with Bangalore municipal corporation and Karnataka Slum Clearance Board for coordinated support for slum upgrading interventions; Execution stage: 1) NGO-facilitated motivation of slum dwellers; BWSSB engineer’s assessment of technical options;  2) facilitation of applications;  3) and implementation; Follow up stage: 1) documentation and dissemination.
Expected Impacts and Results
(i) With easier access to water and safe sanitation services, improved living conditions and health of a large number of vulnerable communities in the city;  (ii) Time and energy saved on water collection would positively impact on women and girls, allowing for increased school attendance and income generation by women;  (iii) Additional revenue streams for BWSSB from reduction in volume of non-revenue water; for households, reduced financial burden of paying private suppliers for water.